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Our turnaround time for insurance verification is typically within 4 business hours after receiving your welcome questionnaire. Our business hours are Monday through Friday, 9 am to 5 pm PST. We are closed all major holidays. A member of our welcome team will get back to you shortly! If for any reason you do not hear back from us within 1 business day, please contact our welcome team. You can: Text us: 747-205-0986 Call us: 747-205-0896 ext: 101 Email us: